About us

Tim is the former CEO and executive chairman of the Williams Lea Group, a world-leading business process outsourcing company specialising in marketing services. Tim established Williams Lea as a BPO in 1993 and developed the company, both organically and through acquisition, into a $2 billion global business, employing 12,500 people in 40 countries. Prior to joining Innovation Group he was chief executive of intellectual property management services and software group CPA Global, where he also established key operating centres in EMEA, the Americas, and Asia Pacific.

Alasdair is an experienced international CFO, in both the public and private sector. His most recent experience includes being CFO at Equiniti (now plc) and CPA Global. He has also held a number of non-executive directorships, including the UK Post Office. He joined Innovation Group in September 2016, attracted by the global potential.

Bart set up the repair networks in Belgium and Holland for the Akzo Nobel Company Nobilas that was acquired by Innovation Group at the end of 2007. He has held several high level positions within the group between 2008 and 2018, of which the last was CEO Central Europe. As a result of his contribution to towards the growth of the group, both nationally and internally, Bart was promoted to the role of Group Commercial Director in February 2019. In this role, he will be responsible for the group’s global supply chain networks and procurement strategy.

Andries joined the South African operation as Managing Director in June 2016, inspired by our vision for the future. As CFO (2008-2012) and managing executive (2012-2015) of Absa Insurance [Barclays Group], Andries has been a partner to Innovation Group’s South African operation since 2008. He has a strong track record for improvement in core growth and underwriting margin improvement. Following the growth and success of the South African operation, Andries was promoted to Group Chief Operating Officer in February 2019 assuming responsibility for regional operations across the group.

Laurence managed sales, marketing and operations for several large industrial businesses at international level prior to launching the insurer facing accident management start up for Akzo Nobel in France. This company’s acquisition by Innovation Group in 2008 brought her to our attention. Strong relationships with leading insurers and leasing companies mean she is ideally placed to drive our global capabilities forward.

After starting his career in the paper industry, Miles joined a small printing company, Williams Lea, and, for the following 20 years, was part of the senior team which developed the business into its position as the leading global provider of outsourced marketing solutions. He worked with many international financial services companies, including a number of global insurers. He joined Innovation Group in May 2016 to lead engagement with major clients.

Vanessa has over 20 years’ experience leading global operations in the insurance industry. She has held the position of customer service director for the market leader AXA PPP International and was responsible for building and delivering world-class service centres with a strong focus on client services, people development and profitable growth. Vanessa was part of the highly successful executive team that delivered year on year growth to become one of the leading companies within the sector. Prior to joining Innovation Group she was managing director of a successful business with a focus on developing people and talent within the Insurance market.