Smart engine

Unleash your data’s potential and transform your operational efficiency with Gateway’s smart engine. With its powerful AI machine learning, Gateway opens up new growth frontiers for your business.

Core features

Intuitive innovation

Gateway’s smart engine generates lightening-fast data analytics and visualisation applications, and constantly evolves to achieve faster, better underwriting performance with 360-degree visibility over every element of the claim journey.

Super-charged software

Gateway’s service workflows can be tailored to your business needs, either operating independently or chained together for targeted models. And Gateway can be white-labelled for seamless integration into your platform.

Accelerated automation

Gateway automates and accelerates every business process to achieve faster claim management resolution. Gateway eliminates operational inefficiencies and delivers vastly improved business performance with its unified and user-focused design.

Gateway: the smart engine for streamlined claim resolution

Every customer’s claim journey is different, and Gateway’s machine learning intelligence empowers you with the tools you need for streamlined claim resolution while never losing sight of your customer.


Gateway constantly evolves to adapt to the ever-changing complexity of insurance claims, while ensuring that your customer is never out of the loop. Whether it’s generating a personalised warranty quotation or recommending the exact best bodyshop or repairer for their vehicle or property at the right time and on-demand, Gateway delivers exceptional customer service and maximum operational efficiency with smart, real-time decisioning.

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Hold onto your hat as the industry gears up for ‘Donation Day’!

Every Little Bit Extra Helps (ELBEH) is a campaign to support foodbanks lead by Carpenters Group, S&G Response, Innovation Group, Morelli Group and Onyx PDA supporting The Trussell Trust. After launching the ELBEH initiative in November 2021, there are an incredible number of businesses who have committed to supporting this initiative from all sectors of […]
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Industry leaders join forces to support foodbanks this Christmas!

Carpenters Group, S&G Response, Innovation Group, Morelli Group and Onyx PDA support The Trussell Trust. Every little ‘bit extra’ helps – the campaign to support foodbanks. Friday 17th December to be ‘donation day’ for industry foodbank contributions. A group of five companies working in various divisions within the insurance industry are joining forces this Christmas […]
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Innovation Group’s Managing Director, John Watson, becomes the latest member to join The Automotive 30% club

Whiteley, United Kingdom – September 20, 2022 -The Automotive 30% Club, founded in 2016, is a voluntary network of Managing Directors and Chief Executive Officers from UK based automotive manufacturers, retailers, and suppliers. The network was founded by Julia Muir, CEO of Gaia Innovation Ltd, with the purpose of achieving a better gender balance within […]
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Achieve unstoppable momentum with Gateway

At Innovation Group, it’s our mission to solve operational headaches and remove growth barriers for our clients with pioneering solutions. We’re passionate about creating platforms that will propel our clients to new heights of success. We’re not constrained by conventional thinking because we know that insurance and technology are fast-moving industries.

We stay ahead of the curve by anticipating our customers’ needs and designing responsive, innovative technology solutions that will grow with your business. Intuitive innovation through the power of machine learning is Gateway’s key design element and is at the heart of the platform, making it an interconnected digital claims hub for insurers, their customers and supply chain providers.

From the application layer to its market-leading cloud architecture, Gateway combines simplicity, speed and connectivity to make it a unified claim platform offering end-to-end support and ultra-fast claim resolution. Gateway is set to revolutionise the insurance industry.

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