Smart engine

Unleash your data’s potential and transform your operational efficiency with Gateway’s smart engine. With its powerful AI machine learning, Gateway opens up new growth frontiers for your business.

Core features

Intuitive innovation

Gateway’s smart engine generates lightening-fast data analytics and visualisation applications, and constantly evolves to achieve faster, better underwriting performance with 360-degree visibility over every element of the claim journey.

Super-charged software

Gateway’s service workflows can be tailored to your business needs, either operating independently or chained together for targeted models. And Gateway can be white-labelled for seamless integration into your platform.

Accelerated automation

Gateway automates and accelerates every business process to achieve faster claim management resolution. Gateway eliminates operational inefficiencies and delivers vastly improved business performance with its unified and user-focused design.

Gateway: the smart engine for streamlined claim resolution

Every customer’s claim journey is different, and Gateway’s machine learning intelligence empowers you with the tools you need for streamlined claim resolution while never losing sight of your customer.


Gateway constantly evolves to adapt to the ever-changing complexity of insurance claims, while ensuring that your customer is never out of the loop. Whether it’s generating a personalised warranty quotation or recommending the exact best bodyshop or repairer for their vehicle or property at the right time and on-demand, Gateway delivers exceptional customer service and maximum operational efficiency with smart, real-time decisioning.

Related news

Global / Innovation

Bringing Innovation to Insurance

Earlier today, Digital Bulletin released the April edition of their e-Magazine with Innovation Group covered as the headline article. Mike Hinton (CTO) and Andrew Considine (CRO) were interviewed for the article and both outlined the digital transformation journey the company has been travelling for the previous 3 years, the development of the Group’s strategic technology […]
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Business Continuity in a Covid-19 World

Digital Bulletin, a global technology media agency, has featured an article written by our CTO, Mike Hinton, explaining how we are continuing to deliver critical services to our clients and partners globally, whilst in the midst of the enormous disruption caused by the Covid-19 crisis.  Covid-19 has changed the way we look at remote working and has possibly […]
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Innovation Group launches corporate rebranding

Innovation Group launched its rebranding today, which included a new visual identity for the Group, employee values and a new corporate website. Commenting on the rebrand Tim Griffiths, Group CEO of Innovation Group, said: “Following the development of Gateway, our strategic platform, we are pleased to launch the rebranding of Innovation Group. The new brand […]
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Achieve unstoppable momentum with Gateway

At Innovation Group, it’s our mission to solve operational headaches and remove growth barriers for our clients with pioneering solutions. We’re passionate about creating platforms that will propel our clients to new heights of success. We’re not constrained by conventional thinking because we know that insurance and technology are fast-moving industries.

We stay ahead of the curve by anticipating our customers’ needs and designing responsive, innovative technology solutions that will grow with your business. Intuitive innovation through the power of machine learning is Gateway’s key design element and is at the heart of the platform, making it an interconnected digital claims hub for insurers, their customers and supply chain providers.

From the application layer to its market-leading cloud architecture, Gateway combines simplicity, speed and connectivity to make it a unified claim platform offering end-to-end support and ultra-fast claim resolution. Gateway is set to revolutionise the insurance industry.

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