A seasoned professional within the financial services industry and close to 30 years’ experience, Drew joined Innovation Group South Africa in July 2017 to head up the commercial division. Prior to joining the group, Drew was the CEO of Aquarius Underwriting Managers, a specialist UMA and multiple industry award recipient. Following on an acquisition by Hollard in 2014, Drew took on the responsibility of General Manager for personal lines and distribution. In April 2019, Drew was appointed to Managing Director, Australia to oversee the Australian operation and lead their strategic direction.
Our leadership team in Australia is the right mix between experience, expertise, innovation, energy and togetherness. We’re always open to new ideas, new clients, new markets and new ways to work. Meet some of us here.
With over 12 years’ experience in corporate finance and professional services, Neville is an accomplished finance executive with a strong background in leadership, financial reporting and strategy development. As a qualified Chartered Accountant, Neville spent over 3 years at Ernst and Young before moving into senior roles across the retail and insurance industry. Most recently, Neville held the position of Chief Financial Officer for a national speciality retail company in Johannesburg. In 2018, he relocated from South Africa to join Innovation Group and oversee the company’s financial growth and strategy.
Steve brings more than 20 years’ of experience delivering software solutions to major insurers in Australia. He joined Innovation Group in 1999 as an Application Consultant for the technology division (now called 1insurer) and has since held roles in Project Management and Business Development. In 2017, Steve was appointed as the Head of Technology, responsible for overseeing all technical aspects of the business including technology strategy, operational systems, and information security.
George has extensive operational, strategic and claims experience built over 20 years in senior management roles at IAG. He has a strong track record of driving change and delivering strategic transformation. With proven leadership, business engagement and operational management capabilities, George has successfully led a number of major business transitions, including systems change and developing new operating models. George joined Innovation Group in 2017, responsible for delivering Innovation Group's claims strategy and optimising business processes.
Alicia has extensive human resources experience gained from working in various local and global HR roles in the Financial Services, Information Services and Manufacturing industries in both Australia and the UK. She joined Innovation Group in 2018, bringing with her a wide breadth of experience covering the full employee lifestyle spectrum, with a focus on navigating change. Acting as the Human Resources lead and working closely with the Executive team, Alicia’s blend of strategic and operational HR ensures that people remain at the forefront of the decision making within the organisation. Alicia holds a Masters in Diplomacy from the University of Nottingham, as well as a Bachelor of Arts (Hons) from the University of Melbourne.
Business Development Team
With over 15 years of experience in Insurance, including an extensive background in claims management, Raffaella has a strong understanding of how to achieve key strategic objectives in claims handling. Her background includes managing claims teams from notification; customer management throughout the repair process whilst working with repairers; and assessing teams to achieve business objectives. This includes hands on experience in using effective repair models to achieve desired cost, quality, timeliness and customer outcomes.