Tim is the former CEO and executive chairman of the Williams Lea Group, a world-leading business process outsourcing company specialising in marketing services. Tim established Williams Lea as a BPO in 1993 and developed the company, both organically and through acquisition, into a $2 billion global business, employing 12,500 people in 40 countries. Prior to joining Innovation Group he was chief executive of intellectual property management services and software group CPA Global, where he also established key operating centres in EMEA, the Americas, and Asia Pacific.
Our leadership team
These are exciting times for Innovation Group, as we maximise the potential of our global presence. We have a clear vision for the future, and the experience, imagination and energy to achieve it. This is our leadership team.
Alasdair is an experienced international CFO, in both the public and private sector. His most recent experience includes being CFO at Equiniti (now plc) and CPA Global. He has also held a number of non-executive directorships, including the UK Post Office. He joined Innovation Group in September 2016, attracted by the global potential.
Matt has worked in several technology-backed, data-driven solutions businesses, most recently helping the fast-growing Equiniti plc make the transition from private equity to public ownership. He has also founded two businesses, both of which were sold to UK public companies. He joined Innovation Group in 2016, seeing an exceptional opportunity to drive the business forward through operational and technological transformation.
Bart set up the repair networks in Belgium and Holland for the Akzo Nobel Company Nobilas that was acquired by Innovation Group at the end of 2007. He became Innovation Group’s operations manager for the Benelux countries in 2008, managing director for Benelux in 2010 and CEO Central Europe in 2014. He has helped secure several major new clients and strong revenue growth, both nationally and internationally.
Laurence managed sales, marketing and operations for several large industrial businesses at international level prior to launching the insurer facing accident management start up for Akzo Nobel in France. This company’s acquisition by Innovation Group in 2008 brought her to our attention. Strong relationships with leading insurers and leasing companies mean she is ideally placed to drive our global capabilities forward.
Craig was CEO of a private-equity-owned white label roadside assistance company that was subsequently sold to Innovation Group in 2014. He stayed on as part of the acquisition, excited by the potential for Innovation Group to grow in the North American market, and keen to apply his passion for building teams capable of achieving great things on a broad scale.
As CFO (2008-2012) and managing executive (2012-2015) of Absa Insurance [Barclays Group], Andries has been a partner to Innovation Group’s South African operation since 2008. He joined Innovation Group full time in June 2016, inspired by our vision for the future. He has a strong track record for improvement in core growth and underwriting margin improvement.
With more than two decades of insurance industry experience gained at QBE and AAMI, Rod has successfully led many large projects including start-ups, restructures and growth initiatives. He has extensive local and international experience in personal lines insurance and financial services products.He joined Innovation Group in 2014, inspired by the potential for developing the business further in Australia through outstanding delivery and innovative practices.
After starting his career in the paper industry, Miles joined a small printing company, Williams Lea, and, for the following 20 years, was part of the senior team which developed the business into its position as the leading global provider of outsourced marketing solutions. He worked with many international financial services companies, including a number of global insurers. He joined Innovation Group in May 2016 to lead engagement with major clients.
Vanessa has over 20 years’ experience leading global operations in the insurance industry. She has held the position of customer service director for the market leader AXA PPP International and was responsible for building and delivering world-class service centres with a strong focus on client services, people development and profitable growth. Vanessa was part of the highly successful executive team that delivered year on year growth to become one of the leading companies within the sector. Prior to joining Innovation Group she was managing director of a successful business with a focus on developing people and talent within the Insurance market.