STUTTGART, Germany, April 28, 2021 (Newswire) – Last Thursday at the German Digital Awards 2021 organised by Bundesverband Digitale Wirtschaft (BVDW), Gateway, the AI workflow engine, received 2 awards: a bronze for Digital Transformation and a bronze for Digital Commerce, User experience. The German Digital Award is given every year for creative and innovative achievements in 10 categories and 31 sub-categories. Gateway was recognised alongside the innovations from Hamburg Port Authority, H&M, Mercedes Benz and Zalando. The expert jury commended Gateway for its innovation and user experiences, a digital revolution to the current process for insurance claims and repairs.
“I’m truly grateful for the award Gateway received, especially among so many other top-class applicants. It’s a great reassurance that our software is future-proof,” says Markus Stumpp, Managing Director, Innovation Group Fleet & Mobility GmbH.
“We’re delighted to have Gateway recognised for the disruptive nature so soon after its launch. The claim and repair processes are lengthy and overly complicated, we focused on simplifying and bringing them to the 21st century. Gateway provides real-time data and transparency so that there’s no more back and forth emails and calls between the claimant, insurer and the repairer.” says Matthew Whittall, CEO Germany, Innovation Group.
Gateway enables mobile self-service to policyholders and drivers, and integrates with insurer, fleet owner, car manufacturer and repair shop processes to provide a real-time single source of truth. Artificial Intelligence at the core of Gateway drives the claim and repair workflows and notifies all parties involved of the changes and progression. It enables insurance companies to handle the entire claims process end-to-end via a simple online platform. Workshops can simplify calculation, ordering and billing processes that significantly reduce the administrative costs and times. It also presents the never seen levels of transparency, security and data insights in the insurance and repair industries.
Gateway launched in February 2021 in Germany and proved to reduce the average time between the damage report and repair booking from 2-3 days to less than 24 hours. The current pilot phase consists of 2 insurers and over 1100 workshops. “In May we want to activate more partners and gradually drive the digital transformation forward,” said Stumpp. By autumn, more than 40 participating insurers should be able to process their claims via Gateway.
Learn more about Gateway: www.innovation.group/gateway-technology
About Innovation Group
Innovation Group resolves car or home damage and claims on behalf of insurers, fleet companies and carmakers. Through AI workflow engine Gateway, white-label claim specialist teams and integrated repairer network, Innovation Group provides efficiency and cost savings to over 1,200 clients in the US, UK, Germany, Spain, Australia and South Africa. For over the 20 years, Innovation Group has helped its clients deliver on their promise to the policyholders and drivers by processing claims and damage repairs with exceptional customer service and disruptive tech, that can automate the process end-to-end.
To watch the award submission go to: gewinner.deutscherdigitalaward.de/gewinner/digital-commerce-user-experience-usability-conversational-commerce-bronze/gateway-digitale-schadensteuerung
Melbourne, Australia – 24th February, 2021 – Innovation Group has announced a new partnership with eDrivingSM, a leading global provider of digital driver* risk management programs, to manage the sale, distribution and support of its MentorSM offering to Australian and New Zealand fleet owners and operators.
Through the partnership, fleet operators and owners will have access to eDriving’s award-winning driver risk management solutions that help reduce collisions, injuries, license violations and total cost of fleet ownership (TCO).
The Mentor by eDrivingSM smartphone application helps at-work drivers understand their risky behaviours like Acceleration, Braking, Cornering, Speeding, and Phone Distraction, one of the biggest threats to road safety today. The app uses the telematic sensors in iOS and Android smartphones to collect and analyze data on the driving behaviours most predictive of risk. Driver on-road performance is converted into an individual FICO® Safe Driving Score, which has been validated to predict the likelihood of a driver being involved in a collision. Personalised insights are provided to drivers after each trip, showing both positive and negative driving events, and, for the driver’s review only, exactly where they occurred. Additionally, engaging, interactive micro-training modules are delivered directly to the driver ‘in-app’ to help drivers* address and reduce identified risky behaviours.
Drew Schnehage, Managing Director at Innovation Group Australia says, “Our main aim is to minimize the impact of on-road incidents and reduce vehicle down-time. But, more than that, we are committed to pre-empting accidents and reducing driver risk. The partnership will allow us to offer value-added solutions to the fleet industry that enables improved driver behaviour and risk management.”
Lori Williams, Chief Revenue Officer at eDriving says, “We are thrilled that Innovation Group will be offering Mentor within eDriving’s 5-stage comprehensive program that starts with embracing safety as a strategic imperative and building out a crash-free culture accordingly, to the Australian and New Zealand market.. Our mission is to help our clients reduce collisions, injuries, license violations and Total Cost of Ownership, ensuring that all drivers return home safely at the end of each day.”
* References to ‘driver(s)’ or ‘drives’ includes drivers of cars, trucks and vans, and riders of motorcycles and two-wheelers
About Innovation Group
Innovation Group delivers transformational expertise to the world’s leading insurers, brokers, fleet managers and automotive manufacturers, helping them to open new growth frontiers with revolutionary solutions. Clients trust us to transform their claim management processes, manage critical vehicle and property incidents and generate more revenue through value-added services.
Media Contact
Malcolm Noyle
About eDriving
eDrivingSM helps organizations to reduce collisions, injuries, license violations and total cost of fleet ownership through a patented digital driver risk management program.
eDriving is the digital driver risk management partner of choice for many of the world’s largest organizations, supporting over 1,000,000 drivers in 96 countries. Over the past 25 years, eDriving’s research-validated programs have been recognized with over 100 awards around the world.
Media Contact
Julie Farmer
As we ease out of the 2020 lockdowns, and our minds turn to the celebrations over the festive and holiday period, we must remember that these are also high-risk times on the roads. The holiday periods are a particularly dangerous time for drivers and we often see more incidents, injuries and deaths on the road over this time compared to other periods.
Having a holiday is supposed to be about relaxing and having fun but it often ends up being a time when everyone rushes around. This frantic pace can lead to speeding, impatience, distraction and carelessness behind the wheel.
With more people out and about, there’s usually more congestion, fatigue and an increase in road users travelling longer distances and often driving in new environments which are largely unfamiliar compared to local neighbourhoods. The holiday season also brings about an increase in the number of travellers towing trailers as well, which can make life on the roads even more interesting!
At Innovation Group we want everyone to stay safe and come through the holiday period without incident. Here we share a couple of helpful hints and tips to get you safely through the holiday season.
Vehicle health check
2020 may well have been the year of reduced travel, so it is important to check your vehicle before embarking on your holiday.
Check your vehicle for tyre tread, damage and air pressure, engine oil, lights, brakes, coolant, battery and overall condition. Getting your car properly serviced before you head off is a sensible idea.
Being prepared is what it is all about. Think about your vehicle maintenance, load capacity when packing and being prepared for any eventuality. Having an emergency kit in your vehicle might well be a saving grace for an unexpected event. Also consider the essentials if you are driving to or through areas that are prone to bush fires –woollen blankets and water may come in handy!
Checking the spare tyre is easily overlooked. Make sure that it is in the right condition and that you have the necessary tools on hand should it be necessary to change a tyre along the way.
Plan your route
As much as you’d like to try out a new or more scenic route, remember that sometimes the road less travelled is less travelled for a reason (Jerry Seinfeld). Journey planning is a must for a safe and hassle-free travel this holiday season. Bear in mind that the most direct route is not necessarily the safest –and with road works or traffic jams causing delays, it may not be all that quick either!
Spend time researching your route, so you have some idea of the hazards you might encounter along the way. Considering the road types, proximity to busy tourist areas and cities and travel timings are just the start of the process. It is also wise to take the risks for weather condition impacts, bush fire warnings and environmental conditions into consideration.
Finally making sure that you plan for delays, expect that your journey may take longer, and if luck is on your side and you arrive ahead of schedule, then that will be a cause for celebration!
Monitor driving conditions
When we think about driving conditions, our mind naturally turns to the weather and how that impacts our drive. Whilst the weather plays an important part in planning your trip, there are more factors to consider.
Driving conditions also involves driving while exhausted, have animals and children in the car – “are we there yet?” – using unfamiliar roads or changing road rules as you travel state to state. Tightly winding roads will reduce the time you have to react to traffic around a hidden bend, so you’ll need to be cautious. An unexpected traffic jam or road incident, will also entail some quick thinking and careful driving.
The open road is not the only place to take driving conditions into consideration. A crowded festive season car park is no less dangerous–frustrated drivers looking for those elusive and limited parking spaces can make for some interesting driving!
The key is to be alert, be vigilant and keep an eye on those ever-changing driving conditions.
Avoid driver fatigue
We all want to avoid the rush, beat the traffic and be the first on the road. So, we get up extra early to start our journey and completely forget the fatigue that will set in later! It’s no wonder that driver fatigue is one of the biggest causes of road incidents over the festive season.
If you’ve researched and planned your route, then you will have avoided peak traffic times for both departure and arrival. Remember to also work in stop and rest breaks, at least every 2 hours.
Cat-naps, fresh air and copious amounts of coffee will not cure fatigue! Leaving the window open for fresh air, coffee and loud music are ‘band-aid solutions’ at best –they don’t address the fact that you need to stop and have a decent sleep before you can safely go any further.
Curb driver fatigue by following these simple and easy tips:
Take care and be responsible
The festive and holiday season is all about celebration. And this may include celebrating with your favourite beer or an ice-cold G&T. Celebrating and relaxing is good for the soul… if it is done responsibly.
Keep in mind that:
Be responsible andconsider the alternatives:
Innovation Group and Verisk to collaborate to drive digital property claims adoption for global insurers.
London — October 28, 2020 — Innovation Group, a leading global InsurTech and specialist insurance services business, has signed an agreement with Verisk, a leading data analytics provider.
This collaboration provides insurers with a consolidated, real-time view of the entire claim lifecycle. Verisk’s Xactware solutions enable accurate management of repair estimates, remote video assessment, labour cost management and proactive issue resolution. Paired with Innovation Group’s Gateway platform and its First Notification of Loss (FNOL), adaptive workflows and payments capabilities, clients can now take advantage of a robust set of tools to guide effective claims management for their policyholders and supply chain partners. With the combined solutions built on cloud-native technologies and open integration standards, the collaboration offers significant value to the industry.
The collaboration is live in Australia with Innovation Group providing a complete claims and assessment service. Early results show a turnaround of virtual assessment, estimation and reporting within 48 hours for low quantum home claims.
Mike Fulton, President of Xactware, said “The combination of our technologies and processes will result in a best-in-market solution that can help insurers improve outcomes and achieve greater efficiencies in their claims workflows and greater satisfaction ratings among policyholders.”
Tim Griffiths, CEO Innovation Group, said “Innovation Group and Verisk are committed to supporting the global insurance industry as it confronts the challenges of the COVID-19 pandemic, climate change and evolving customer demands. Our Gateway platform is an extension of our global service offering and enables us to transform the claims experience to one that is truly digital and personalised. Our integration with Verisk leverages our joint technologies to achieve the best outcomes for our clients, and we are very excited about the global opportunities which will result from this collaboration.”
About Innovation Group
Innovation Group provides digital and easy-to-use cloud-based claims management software to the insurance industry combined with a services organisation offering network management services in the USA, UK, Germany, Spain, Australia and South Africa. Innovation Group connects 1,200 global clients in the insurance space with an ecosystem of thousands of integrated regional network repairers and suppliers.
About Verisk
Verisk (Nasdaq:VRSK) is a leading data analytics provider serving customers in insurance, energy and specialised markets, and financial services. Using advanced technologies to collect and analyse billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations that are integrated into customer workflows. Verisk offers predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, natural resources intelligence, economic forecasting, and many other fields. Around the world, Verisk helps customers protect people, property, and financial assets.
Headquartered in Jersey City, N.J., Verisk operates in 30 countries and is a member of Standard & Poor’s S&P 500® Index and the Nasdaq 100 Index.
For media contacts please email press@innovation.group
