IG United Kingdom

Automotive industry

Automotive industry

Fleet operators

We service fleet operators, helping them to minimise off-road time and better manage risk and legal issues. Whether your operation is self-insured or has coverage with an insurer, our claims and risk mitigation services help identify areas of risk, reduce incident rates and get your drivers back on the road faster. Our sophisticated tools and systems can help you streamline vehicle selection and automate maintenance approvals. By giving you easy access to timely and accurate information, we enable you to make the most informed decisions, maximising your fleet’s efficiency. Our aim is to offer you cost savings with no compromise on service standards, all whilst ensuring minimal downtime to your operations.

What we do

What we do

Collison repair management

  • First notice of loss lodgement
  • Claims management and administration
  • Motor assessing services
  • Repair management and network
  • Claims recovery and settlements
  • Tailored claims reporting

Why use us?

World-class supplier network

  • A national network of over 700 trusted repairers that adheres to strict guidelines and understands performance goals for customer service and quality repairs
  • A tightly monitored review program for speed, quality and cost
  • Every job completed by our preferred repairers is covered by a lifetime guarantee
  • Leveraging global connectivity and resources brings greater benefits and savings locally

Sophisticated technology

  • Unique and tailored to you
  • Comprehensive call centre capabilities and infrastructure with the capacity to meet changing volumes
  • Platforms that streamline and automate processes in order to achieve maximum efficiency and promote rapid response
  • Dynamic reporting and insights systems that helps improve connectivity and inform business strategy

Save time and money

  • Concentrate on your core business while we look after your customers
  • Faster processing and increased efficiencies
  • Reduce operational costs and administration
  • End-to-end service: efficiency and continuity
  • Size and experience of network
  • Quality control
  • Speed – less down time
  • Proven systems

Great people

  • Experienced
  • Expert
  • Dedicated
  • Can-do
  • Engaging
  • Listeners
  • Adaptable

Customer satisfaction

  • Choice
  • Flexibility
  • Speed
  • Care and service levels
  • Connected
  • Digital

Technology for insurers. Welcome to Gateway.

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