Built to your needs: we manage the whole experience, for a happy customer from start to finish.

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A great experience... so your customers stay loyal.

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Know-how and innovative thinking in processes and technology help drive costs down – with no compromise on quality.

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Unrivalled data insight to help create better products customised to your strategy.

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About us

Innovation Group provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. Our 3,300 employees across ten countries go beyond expectations to deliver exceptional standards on a large scale for over 1,200 clients worldwide, saving them tens of millions of pounds per annum. In South Africa we provide warranty and service administration for most of the world’s leading manufacturers. We manage 120,000 government fleet vehicles, handle some 2,500 insurance claims monthly, and also provide services to three of the country’s four major banks.

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Great people

Working together with a shared vision

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Smart technology

Saving time, gaining insight, improving the customer experience

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Global supply network

Trustworthy, fast and there when and where it counts

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Going beyond

Innovation Group continually goes beyond the expected for our clients and their customers

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