IG North America
Your customers: safe and well cared for.
Welcome to our North American operation. Whether you are an auto or property insurer, a fleet manager, or an automotive manufacturer, we specialize in protecting your customers and enhancing your brand. We’re experts in winning your loyalty and customer retention. When it comes to handling incidents on the road, in your home, or in your business we simply get it.
We’re proud of how we make things right for your customers – fast, efficiently, with high quality workmanship, and always respectful of the hardship they are enduring. As business partners we’re listeners, able to be creative and adapt to your needs. Intelligent systems, scale and global know-how improve performance. Data insight and simple digital platforms drive improvement and help shape the future. Everything is aimed at providing an outstanding, connected customer experience. And it works. Many of the world’s top insurers, warranty providers, manufacturers and fleet operators choose us to safeguard their good name for a reason: our track record. We don’t let them down. Not in North America. Not worldwide.
Who we serve
The automotive industry
OEMs, fleet operators, ancillary product suppliers, car rental companies, telematics support organizations and logistics companies all rely on our extensive network and high quality systems to maintain their good name.Read more
Working with us
Going beyond the expected for our clients begins with listening. We’re strong on partnership, making a great effort to understand your business and your needs, and then customize our offer so your goals are met. We’re quick to react and quick to adapt. We have people who are loyal, forward thinking and have the energy levels required to provide great service; people with highly specialized skills and a great depth of industry experience. The aim is simple: take a “can-do” approach and help your business grow by becoming an extension of it.