United Kingdom / Insurance & Opinion
Greenwashing and Subsidence
What is Greenwashing? Greenwashing is the practice of creating a false or misleading impression about how environmentally friendly a product, service, or process really is. Companies use this marketing tactic to capitalise on the rising demand for sustainability, often exaggerating their eco-friendly claims without making meaningful changes. In the subsidence industry, greenwashing can occur when […]
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United Kingdom / Business & Opinion
Redefining claims management for the MGA Market
In today’s evolving insurance landscape, MGAs are expected to deliver faster, smarter, and more cost-effective claims solutions, without compromising on customer experience. At Innovation Group, we understand these pressures. For over 25 years, we’ve been the trusted partner to some of the world’s leading insurers, brokers, and MGAs, providing technology-driven, people-led claims solutions that deliver […]
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United Kingdom / Insurance & Opinion
Managing escalating claims costs: The case for robust third-party control
According to the Association of British Insurers (ABI), UK motor insurers paid out a record £11.7bn in claims during 2024 — a 17% increase on the previous year. The average private motor insurance claim rose by 13% to approximately £4,900, with costs peaking at £5,300 in Q4 alone. This is despite an overall drop in claims frequency being reported across the market. In 2023, total […]
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