Service plans

Gateway bridges the gap between customers and dealerships with fully flexible service plans that boost renewal rates and customer loyalty beyond a vehicle’s lifecycle.

Super-charged service plans with no hassle.

Customers don’t just buy a vehicle – they also expect service and maintenance needs to be taken care of with minimal hassle.

Gateway accelerates vehicle service plan and maintenance processes by linking the insurer, manufacturer, dealership and customer together with dynamic data and streamlined automated processes that can handle changing variables and circumstances. Gateway digitises service plan performance, including policy maintenance, vehicle service bookings and policy documentation, for a smoother, simplified experience.

Gateway achieves huge process improvements with automated data flows and real-time quotations that eliminate time-consuming manual processes. Policy and service plan sales can be onboarded instantly, and repairers can receive instant service cost approvals, meaning the customer can get back on the road as soon as possible.

Optimise service plan administration with integrated support from Gateway.

Service plan administration is vastly simplified with Gateway. Approved suppliers are rapidly onboarded, widening customer choice and coverage. Gateway also streamlines contract and documentation management with electronic signatures, renewals and updates to reduce the administrative burden. And it also enables instant receipt of estimates, approvals, rejections and invoices to speed up service delivery.


Gateway gives improved visibility over campaign management across multiple levels, including manufacturer, insurer, dealer, and vehicle pricing to configure the most cost-effective service plans.


Gateway’s intelligent automation enables easy configuration of service schedules, self-service intake methods for supplier selection, fund management view and 24/7 visibility of coverage, capacity and slots available with suppliers for self book-in. Gateway’s cloud power, collaborative links and flexible functionality will help you deliver superior service plan coverage to your customers.