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Quality and validation manager

Company values and behaviours:

 We believe in going beyond expectations for our clients and their customers at every turn. Our aim is to inspire positive change in the sectors we serve. To do this we are clear, visionary, can-do, together and transformational.

Job purpose:

To manage the validation operation of IGUS. Also to ensure our compliance with industry and insurance guideline

Key responsibilities:

  • Validation of Insured’s own tradesmen quotes
  • Lead validation team and identify and support with technical knowledge
  • Keep report writers up to date with changes in clients philosophy’s
  • Prepare MI packs for clients
  • Manage customer complaints
  • Monitor average claims values
  • Perform internal audits and ensure compliance with client guidelines and principles of insurance
  • To guide a team of report writers and ensure costing and interpretation of cover is correct

Knowledge & skills required:

  • Sound understanding of drainage and water supply pipes
  • Sound understanding of the principles of insurance
  • An ability to interpret an insurance policy into philosophy and guidelines for report writers to adhere to
  • Excellent Excel skills

Experience required:

  • Sound experience in a similar role
  • Ability to manage a team effectively

Qualifications:

 Essential: Degree or equivalent

Desired: ACII or MCMI

Specific requirements:

Current driving licence and use of own vehicle

Job type:

  • Permanent, 42.5 hours per week

 

 

Property

Home based - Leicester

United Kingdom

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