About our company:

Innovation Group, provide comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. Our 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible. 

Role:

As Talent Development Specialist, you will be part of the Business Excellence Team, participate in the Talent, Learning & Development strategy and implementation and accompany Leaders and Managers across the Group to achieve the most value out of our talent processes.

What will be your responsabilities?

• Design, implement and drive the Employee Journey, in coordination with HR manager, Business Managers and Leaders
• Support Performance review processes and personal development plans
• Support the external recruitment and the identification of potential talent across all levels in the organization
• Understand business training needs together with the Business, Product and Implementation stakeholders and propose relevant training actions
• Create and implement scalable training programs, material & tools aligned to the business priorities.
• Follow-up and enhance on-boarding programs
• Deliver training sessions when required
• Administrate the Learning Management System already in place
• Building relationship with Group stakeholders
• Analyze and benchmark market solutions. Experiment with pilots

Know-How and Social Skills:

• Excellent verbal and writtent communication skills
• Stakeholders Management
• Collaborative, Results oriented, Resilient and Adaptable with ability to influence
• Data driven attitude : Use relevant figures and information to build business case
• Capacity to prioritize and build reports
• Able to switch between big pictures, strategic perspectives to hand-on execution where needed
• Languages:
  • Fluent English and Spanish
  • German and French are a plus

Education / Work Experience:

• Proven experience designing and delivering training and leadership development initiatives, preferably on a multi-region level
• Previous experience in Service or Customer Centers
• Qualified degree

Type of contract: Permanent contract

To apply, send your CV at reclutamiento@innovation.group