Innovation Group is a forward-thinking organization committed to excellence in every aspect of our operations. As part of our continued growth, we are seeking a skilled and proactive Debtors Administrator to join our dynamic Finance team based in Sandton, Johannesburg.

The role is responsible for the timely allocation of all received deposits, clearing suspense and unallocated accounts according to agreed service level agreements (SLAs), and providing feedback on unallocated, non-finalized, and suspense deposits. In addition, the role will focus on debtors age analysis, ensuring collections align with contract terms, addressing queries from internal and external clients and performing credit control functions on account.

Qualification

• A Matric Certificate or Equivalent NQF Level 4 Qualification
• National Diploma / Tertiary Qualification in accounting or Finance

Knowledge and Experience

• A minimum of 3 years of experience in debtors' management
• Experience in the insurance or financial services industry
• Understanding of accounting and credit control procedures
• Exceptional numerical skills
• Proficiency in Microsoft Office tools, with intermediate expertise in Microsoft Excel
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Meticulous attention to detail and a high level of accuracy

Responsibilities

• Ensure timely allocation of all received deposits.
• Clear suspense and unallocated accounts according to agreed SLAs.
• Provide feedback on unallocated, non-finalized, and suspense deposits within SLA timelines.
• Attend to suspense, unpaid, unallocated, and related reports daily.
• Follow up with sales, OEMs, and finance houses regarding unpaid policies.
• Conduct debtors age analysis and ensure collections align with contract terms.
• Ensure refunds and payments are processed within the required turnaround time.
• Manage credit control functions on accounts.
• Liaise with policy administration on policy-related queries.
• Collaborate with the Sales team, OEMs, and finance houses on outstanding debtors.
• Escalate overdue debtors as necessary.
• Prepare ad hoc reports as requested by management.
• Provide input and assist the finance manager with bad debt provisions.
• Conduct cashbook audit reviews and implement any following up actions to mitigate identified risks.
• Ensure compliance with industry regulations and company policies.
• Identify and mitigate risks associated with debtors management and credit control
• Create a culture of ownership and accountability throughout the organisation in support of Innovation Group's values

What we offer

• Permanent contract
• A competitive salary
• Access to comprehensive employee benefits, including but not limited to: Compulsory Medical Aid / Health Insurance; Provident Fund; Group Risk Cover; Disability Cover.
• Continuous learning and training.
• Hybrid Working Opportunities